Terms overview

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to use the site only for lawful purposes. If you do not agree, you should not use the website or submit any request through it.

Clause 01

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to use the site only for lawful purposes. If you do not agree, you should not use the website or submit any request through it.

Clause 02

Scope of Services

Floral Haven provides florist workshop services for everyday bouquets, seasonal bouquets, made-to-order bouquets, vase arrangements, and local flower delivery in Cayenne and nearby districts, subject to availability. Flower selection may vary with season and supply, and exact varieties are not guaranteed unless confirmed at the time of order.

03
Primary clause

Orders and Payment

Orders may be placed by phone, through the contact form, or in store. For same-day bouquet requests, availability is subject to confirmation and prepayment may be required before preparation begins. Accepted payment methods may include bank transfer, payment card, and cash on site, as applicable to the order.

ReferenceWIPO
04
Secondary clause

Order Conditions

Any order is subject to confirmation of budget, colour preferences, product availability, and the chosen fulfilment method. Floral Haven may decline or adjust a request where materials are unavailable, the requested design cannot reasonably be prepared, or the order cannot be completed within the available service conditions.

ReferenceHCCH

Internal conditions and reference controls

All website content, including text, images, layout, and design elements, is owned by or licensed to Floral Haven and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute such content without prior written permission, except where permitted by law.

05 Clause

Intellectual Property

All website content, including text, images, layout, and design elements, is owned by or licensed to Floral Haven and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute such content without prior written permission, except where permitted by law.

Reference EU Consumer Rights
06 Clause

Limitation of Liability

To the fullest extent permitted by law, Floral Haven is not liable for indirect, incidental, or consequential loss arising from use of the website or from order fulfilment, except where liability cannot be excluded. Natural variation in flowers, seasonal substitutions, and differences in presentation do not constitute a defect where the order remains consistent with the confirmed request.

Reference EU Commission